Wednesday, November 27, 2019

Sample Performance Development Plan Form

Sample wertzuwachs Development Plan FormSample Performance Development Plan FormEmployee Name Position Department Reason for Evaluation Quarterly / Other? __________________________ Job Description Performance Goals List the employees most important work performance goals for the quarter. Specific Duty / Goal / Tools Needed for Goal / Completion Date Additional Tools or Training Needed Discussion and Measurement Personal and Professional Developmental Goals List the employees most important personal and professional developmental goals for the quarter. Specific Goal / How will we know it is being achieved? / Tools Needed for Goal / Completion Date Additional Tools or Training Needed Discussion and Measurement Employee Comments Employee Suggestions for Supervisor or Departmental Development Date for Next Development Meeting (Schedule quarterly.) Employees Signature Date Supervisors Signature Date

Friday, November 22, 2019

How to Boost Your Job Search This Afternoon

How to Boost Your Job Search This AfternoonHow to Boost Your Job Search This AfternoonINBOX Ive been thinking about getting out of my current job for at least 6 months now, but I havent searched for a job in more than 15 years. Everythings changed. Its all overwhelming. Honestly, this is why Ive put off even getting abfluged.Anything that seems overwhelming is automatically going to be placed in the later column. To avoid having later turn into never, lets break down 4 simple bite-sized steps you can take this afternoon to start and boost your job search.Look For Companies Not Just JobsEveryone and 1,000 of their closest competitors are flooding the job boards every hour. Swim against the current so you dont end up as just another drowning in the sea of resumes.Start you job search not on a traditional job board, but on Google. Enter the job title youre interested in. If its more than 1 word, place the title inside of quotation marks. After that, write jobs and hit return.For exam ple, pharmaceutical sales jobsUsually on the 1st page of Google results is a big blue bar reflecting what you typed in. Click that and youre in the Google for Jobs feature. Google already knows your location, so the results page will feature pharmaceutical sales jobs in your area.The far left column will list all the employers who are hiring. Make note of the 10 companies that fruchtwein strongly interest you.Use Your Social Media for Good (Not Just for Wasting Time)Bring your company research into 2019 by getting off the company history and about us pages, and instead looking up their pages on LinkedIn, Facebook, Twitter, and Instagram. For even more insights, check out the company reviews on Glassdoor.com.Social media provides you with a glimpse of whats going on in your desired organizations today. If youre really fortunate, you may even spot something interesting thats coming up for the company in the near future, like theyre about to launch a new drug therapy, or theyre about t o open a division in your city. Such events are indicators that the company is growing and moving in the right direction.See Who You Know On LinkedIn (And Find Others)Successful job search happens because people make connections. If all you do is submit your resume based on an online job ad, you have a 1-2% likelihood of making it to the final bewerbungsgesprch stage. But when you make the right kind of connection, that likelihood skyrockets to 40-70%.Examine your 1st level contacts on LinkedIn to determine who works at your desired companies. Then, add new contacts. The most relevant people to add will be recruiters, human resources specialists, and hiring managers. The hiring manager differs for every role, but a useful rule of thumb is to identify the person who would be your boss boss if you got the job. Then search for that job title at your desired company.Reach Out & Touch SomeoneNow its time to let your fingers do the talking. If the relevant person is someone you dont know yet, customize your invitation to connect by stating who you are, what you do, something you find interesting about their profile, potentially something that you see the two of you have in common, and tell them youd like to connect.If they accept your connection and write something back, let the conversation flow naturally. When you have an opportunity, say that you came across either a position in their company or just that their company caught your interest for some specific reason. Your expertise is A, B, and C, and would they be open to a 5-minute discussion this week.Follow those steps for 10 of your most desired companies, and you can absolutely knock that out in an afternoon. 10 opportunities that you invest time into making the personal connection will get your farther, faster, than devoting the same amount of time clicking apply and submit to 100 online openings.Find out the key to not getting ghosted online by recruiters. In fact, Ill show you what successful jobseekers n ow employed did to get the recruiters to reach out to them. This was even though they were dealing with age discrimination and being told they were overqualified. They landed one interview, after the next, after the next, and heard the offers they wanted to hear. Learn how to do the same thing in, How to Land Your Ideal Role in 8 Weeks or Less

Thursday, November 21, 2019

Customer Service Strategies that Help Maximize Holiday Sales

Customer tafelgeschirr Strategies that Help Maximize Holiday SalesCustomer Service Strategies that Help Maximize Holiday SalesCustomer Service Strategies that Help Maximize Holiday Sales ConlanThe holiday season is make-or-break time for many retailers, hospitality employers and service companies. Perhaps your company is feeling the stress of relying on seasonal employees to generate the holiday sales youll need to finish the year in the black.The best way to remedy this situation is to focus on better customer service especially during the all-important holiday season. Chances are your competitors are already working on improving theirs.There have been a lot of lessons learned about customer service failure, says Steve Goldberg, president of The Grayson Co., a retail and investment consulting company in New York City. Theyre being much more careful.Heres how to boost your holiday sales with great customer service.Train Employees in a Scalable WayRetailers are focusing on training t heir holiday hires more effectively, Goldberg says. Some of the training is virtual, and some of it is in person, but there are absolutely stronger efforts to make aya employees reflect the environment theyre working in and understand it, he says. Including brand and service expectations in these training sessions is vital to offering strong customer service, he says.Look for scalable options when it comes to training, says Ani Collum, a partener and consultant at Retail Concepts, a Boston-based retail consulting firm. Training processes that can be easily replicated help ensure that holiday hires are on the same page as your usual employees.Remember too that customer service relies on employees who can solve problems without running for the manager, so in addition to clarifying providing clear instructions and protocols, be sure that your training also empowers employees to make decisions on behalf of the organization.Empower frontline employees seasonal or otherwise to make deci sions that do right by the customer to eliminate potential friction between customers and the retailer, Collum says. Walk through common customer service scenarios as part of your employee training.Streamline Your Checkout ProcessEfficient execution is the No. 1 way for top retailers to ensure top customer service during the holiday season, says Jeffrey Peretin of Connors Group, a retail, distribution and manufacturing consultancy headquartered in New York City.One of the main areas of focus that we are seeing retailers put effort behind is the checkout experience. Consumers do not have the time or patience to wait in long lines, and have been shown by companies like Apple that there are ways to improve the experience.Adding two more cashiers throughout the holiday hiring scenario isnt necessarily the way to do it, especially if you only have a small number of registers in the first place.Creating register teams of two people per station with divided duties and distinct roles will d o it, Peretin says. These service levels and processes may differ from those that work for your company the rest of the year, and so you may need to experiment as you approach your peak season.Automate When PossibleSelf-service can help take a load off your retail employees and give them the time to directly serve customers who are undecided about a product.As wages continue to rise and hiring gets harder, it will become even more compelling to automate the service aspect of businesses, says Jan Rogers Kniffen, a retail consultant headquartered in New York City. You may need to invest in self-serve or self-checkout tech tools to make it happen, but doing so can help you redeploy your holiday hires more effectively.If youre not able to automate this year, keep it in mind for later. The robots are coming, Kniffen says. Maybe not this holiday season, but soon.Looking to learn more about holiday hiring? Check out the Holiday Hiring Guide